Testimonials from Angie's List

“We only discovered the nails in the drain line when we were having new siding installed. Allstate came out less than 90 minutes after I called them and had it complete within an hour, so that the siding crew could continue their work. The installer, Jason, was friendly and professional; he explained the problem and solution very well so that we could make a decision on how it would be resolved.”

Robert - Austin, Tx  11/28/2010


“In the process of a kitchen remodel I had an incident where another plumber caused a gas leak. In dealing with that, my water heater pilot light went out and I couldn't get it restarted. I called Allstate for "emergency" service on a Saturday. Someone was at my house within a few hours, and had the water heater repaired in short order. This is not the first (or last!) time I've called Allstate. They have become MY plumbers. In all my dealings with them, they have been prompt, courteous, and above all, competent. I feel they are honest and up-front about pricing, always providing a quote before the work is done. They always explain what's involved in performing the job, and respectfully explain what they're going to do. I always come away from my dealings with Allstate with peace of mind that the job was well done and the feeling that I was treated as a valued customer.”

Maggie - Cedar, Tx 11/15/2010

“I called Allstate at approximately 4:30 PM and within 30 minutes a plumber was on site. He worked for two hours to locate the leak and put in a temporary patch. The next day a crew was on site and had trenched and laid pipe parallel to the old pipe so that they could make the cutover without any significant loss of water to the house. The City inspector required some additional work and Allstate was quick to take care of it. The entire job was complete in about 48 hours from the first call. I never had to deal with the City and there was no disruption in service. Everyone I dealt with was very responsive and professional.”

Melissa - Jonestown, Tx 11/9/2010


“We used them twice in the last week. The first time was to put back faucets and fix drain. The plumber worked hard to make our old drain work properly. He was punctual and efficient. The 2nd time was an emergency when the toilets were not seated correctly after installing tile floors. They had a full schedule of appointments but Brenda sent a plumber quickly. This plumber also worked efficiently. Both experiences were great and I will gladly use them again.”

Terri - Austin, Tx 10/16/2010

“The owner cut off valve broke off when we were trying to turn off the water to the house. We called Allstate Plumbing and Becky put us on the schedule immediately and she told us to call her as soon as the city was at our home to shut off the water at the meter. Joel was at our home within an hour of us calling her back. He replaced the cut off valve and then found the damaged pipe when looking at the pressure reducing valve. He got what he needed to fix the pipe and replace the valve, and got us up to code by adding a strainer. He was very professional, and did an excellent job”

Traci - Austin, Tx 10/4/2010

“B.J.was courteous and professional. He explained work to my satisfaction.”

Karen - Austin, Tx 9/14/2010

“Plumber repaired instant hot water unit. We were prepared to replace the unit; however, the plumber was able to repair existing unit, saving us over $200. Company provided prompt and punctual service, and the plumber was very efficient and professional. Will definitely use this company for future plumbing needs. GREAT JOB!!!!”

Donna - Austin, Tx 9/14/2010

“Allstate was great - will use them again if needed!”

Laurie - Austin, Tx 9/4/2010

“I called Allstate first thing in the morning. I was put 2nd on their list of calls. The plumber arrived in the afternoon to start repairing. He was very friendly and informative. He got to work right away and explained what he was doing. After he finished repairing the backyard faucet, I asked him to look at my water heater. He answered my questions I had with the age of the heater and the corrosion on the pipes. I then asked him to look at my washing machine because it was leaking at the hot water hookup. It was a quick and easy fix by tightening the stem packing on the boiler drain. He was able to all of this within an hour. He was very informative and explained everything in easy layman's terms.”

Janet - Austin, Tx 8/30/2010

“I had originally booked my appointment for Friday morning, but found myself at home on Thursday afternoon. I called Allstate and the dispatcher had someone scheduled to be at my home within 2 hours. The tech (Thanks BJ!) was friendly, thorough, and efficient. He didn't rush the job, but worked efficiently. He was in and out with only a 1 hour service fee. I was impressed with their prompt, courteous service and will immediately put them in my contacts for future needs. As a new homeowner of an older house, there's no doubt I will call again!!”

Paul - Austin, Tx 8/27/2010


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Allstate Plumbing
1914-A West Howard Lane
Austin, Texas 78728
512-990-8600


 

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